Waxhaw, NC
Questions
Is the door actually locked?
Players are metaphorically “locked” in a room. For safety, the door stays accessible and players may leave if necessary. To enjoy the game, it’s recommended that players remain inside for the allotted time.
Is it scary?
Four of the five rooms have themes and props that set a mood, but they are not haunted houses intended to scare you. You can expect some suspense and some surprises. The Haunting is PG-13 — creepy and eerie — and is not recommended for kids 13 and under.
Is it physically strenuous?
Escape rooms here need brain power, not physical strength. At most, you may squat to look under an object. No climbing or heavy lifting is required.
Will I have to play with strangers?
No. Every game is private: your group will be the only people in the room.
Will we be given hints?
Yes. Game Masters provide hints as needed and when you ask.
What if we don’t escape in time?
Some teams get close but don’t finish. When time is up, the room is opened and the solution is explained. Please keep solutions confidential so you don’t spoil the game for future players.
Do I need a reservation?
Yes. Book online and pay in full when you reserve. Book as far in advance as you can to get the date and time you want.
Can I cancel or reschedule?
Bookings are non-refundable. If you need to reschedule because of an emergency or illness, call in advance and they will do their best to move your group. A $25 rescheduling fee applies.
Can I book a private party or corporate event?
Yes. Single-room experiences, multiple-room events, and team competitions are welcome, including outside regular hours. Call 704-256-1378.
Can I bring extra people?
Recommended group sizes are based on the room and the puzzles. They will consider an extra player or two if the room can hold them. You would pay for extra guests on arrival with a credit card.
What if I arrive late?
Arrive 15–20 minutes before your scheduled time. If the game starts late because of a late arrival, you may get less time so the next team can start on schedule.
Can children participate?
Yes — include younger family members. They may not solve every puzzle, but they’re often great at finding things. A room full of 9-year-olds will need adult players in the game with them. An adult (18 or older) must accompany children 12 and under.
Can I take photos or video?
You can take photos and video in the lobby, not inside the escape room, so the puzzles stay a mystery for future guests.